Contact your insurance agent
The first step in making a claim is getting in touch with your insurance agent, so they can assess the damage and connect you with their claims department.
Reporting a loss
If we are your financing partner, fill out the form below to submit The Initial Notice to Lender Form to our office.
For additional assistance or if you have questions, contact our office at 1.844.421.3686.
Contact your lender
If there is still a loan on your building, let your lender know of the damages as soon as possible. Our claims representative can be reached at 1.844.421.3686.
Document the loss
Take photos of all damage from multiple angles and keep them on file. Do what is needed to prevent further damage to the property.
Beware of scams
Locate legitimate contractors with the proper license for your area, obtain at least three estimates, and a written contract. Contact your local Better Business Bureau for additional information.
Once you receive notice from your insurance company or the adjuster that your claim is covered, contact our office, Monday through Friday 8 a.m. to 3:30 p.m. (CT) at 1.844.421.3686.